FAQ's

I have a 3-phase system, how does this work with the product?
The majority of residential properties in the UK use a single-phase electricity feed for power, to have a product that suits this, we would recommend ensuri...
When I first turn on my display, there is no temperature reported. Why?
Temperature reports start after 30 minutes to allow for the settling time as your display warms up.
How do I reset all the monitor data back to the original default settings?
Press and hold all three buttons on the monitor for 3 seconds until the display reads “RESET?” use – button to select “yes” and + button for “no”.
I want to move the electricity monitor to another property, how do I erase data?
Press and hold all three buttons on the monitor for 3 seconds until the display reads “RESET?” use – button to select “yes” and + button for “no”. You can...
Why do I have a blank display unit?
If after following the set up process nothing appears on your display unit at all, you may have a faulty component. Please contact geo support using the co...
Why does the display unit sometimes show a different reading to my utility bill?
The electricity monitor provides a good indication of your approximate electricity consumption, but is not intended to measure consumption with 100% accur...
How long is the transmitter battery life?
The battery life is over two years. When the battery indicator starts to flash on your monitor’s screen you can replace the three AA batteries in the tran...
I have no signal bars or load and my display is flashing. What does this mean?
This means that your display unit is not in range of your transmitter. The maximum range of the display unit is 30 meters and the signal can be detected t...
How much energy does the display unit use and how much does it cost?
Your display uses around 600mW of electricity, which equates to less than £1 per year.
What is the difference between CT and LED Minim+?
At geo, we sell a Minim+ with an LED connector and a Minim+ with a CT Connector. The easiest way to tell what would work best for you, is by looking at ...