FAQ's

How to pair the LED transmitter to the Hub
Pairing the LED transmitter to the Hub If your transmitter did not pair successfully with the hub when you took it out of the box, try removing and rein...
Will the LED transmitter and LED sensor work with my electricity meter?
Your Hub, LED transmitter and LED sensor can be used on any electricity meter which has a LED pulse output.  Look for a flashing LED on the meter, with t...
How do I reset the hub?
The Hub can be reset by pressing with a pen or pencil the reset button (E) on the back of the hub for 3 seconds. See the table below for the details of th...
How much data will my Hub use?
Your Hub is designed to only send low amounts of data via your broadband router. Per day, the Hub should send less than 10MB.  
How long is the LED transmitter battery life?
The battery life is approximately one year under normal operating conditions and temperature.
Setting a budget
The app will keep you informed as to how you are performing against your budget. You can set monthly electricity budgets in the geo Home app, budgets can h...
Why do I see a big spike in cost just after midnight in my app?
The standing charge is applied in the first hour after midnight. This means you will see the standing charge appear in the geo Home app along with any elect...
Setting tariff information
The system allows you to enter up to two tariff rates and one standing charge (also known as network charge).  To enter tariff/s select [More Menu] button ...
How do I link to my Hub and app?
Before starting the linking process, please ensure your Hub is installed correctly, please refer to your set up guide or Quick Start Guide, and ensure that ...
Hub LED status information
When the Hub is reset or updating the firmware During the Hub reset or updating the firmware, the LEDs will behave as shown in the table below. LED Beh...